Meet The Team

Julia Charters - General Manager

Julia is a co-owner of EverEscents Organic Hair Care with her hubby Luke. Julia’s background is Sales & Marketing Administration with a passion for all things natural & organic being lucky enough to have been brought up by an alternative Mum. Julia heads up the awesome Admin team at EverEscents as well as managing the production schedule to ensure we always have plenty of your favourite hand-crafted Organic hair care products in stock. Julia also oversees the charitable donations and sponsorships with our key partners.

Luke Charters - Sales & Marketing Manager

Luke is a co-owner of EverEscents Organic Hair Care with his wife, Julia. Luke has a background in national sales management and is known for his gift of the gab. He personally visits our wonderful hair salon stockists all over the country to deliver specialist training and education and they all love him! Luke’s specialty is his knowledge about hair care ingredients. Luke heads up the Sales & Marketing team and is well known around the office for having a messy desk!

Nathalie Darne - Salon Coordinator

Nathalie is one of our professional hairdressers who has worked for 10 years in a beautiful Brisbane organic salon that stocked EverEscents. After moving to the Sunshine Coast, she wanted a change from being a full-time stylist and we've been so thrilled she joined our team. Nathalie does an amazing job looking after our salon stockists and she also coordinates our social media platforms. Of course, Nathalie can’t help herself picking up a pair of scissors and a colour brush so she also works in our product testing and development team.

Jo Thompson - Customer Service Guru

Jo helps lead our Admin department and comes to us with years of experience in many facets of Administration. Jo coordinates our customer enquiries via phone and email so if you have a query most likely Jo will be the one to help you out. She is also a Curly Girl and loves to field enquiries from the growing community of Curly Girls. Jo loves to listen to “R & B Friday” and is the supplier of cake for our team days in the office (gluten free of course!).

Bonnie White - Customer Service Guru

Bonnie is a qualified book keeper and is an integral part of our Admin team. Bonnie takes care of all the numbers and keeps our books lovely & tidy. Bonnie takes care of the finer details and keeps our systems in place…and she is known to keep lollies in her drawer for when she needs a sugar hit!

Rachel Griffin - Customer Service Guru

Rachel is one of our newest team members and is part of our amazing Admin team. Rachel comes to us with years of Administration experience from many different industries with a focus on customer support. Rachel is also a Curly Girl so has been a welcome addition to our team to field enquiries from our Curly Girl customers.

Tiarna Bohringer - Customer Service Guru

Tiarna is one of our professional hairdressers who has been “off the tools” for a few years and has been part of the EverEscents family since 2012. Tiarna is much loved by the team and all of our customers. Tiarna has fulfilled many roles in the EverEscents team, however the very exciting role she is currently enjoying is being a first-time Mum and is on maternity leave until mid-2019.

Dylan Phillips - Warehouse Coordinator

Dylan is our leading Warehouse Coordinator and takes care of all the orders we process every day to send all over Australia and around the world. Dylan’s attention to detail and precision is second to none. Dylan has great skills from a varied career within business and customer service and brings a wealth of knowledge and wisdom to our despatch team.

Lisa Tatton - Warehouse Coordinator

Lisa is one of our newest team members and has joined us as a Warehouse Coordinator. Lisa has a long and detailed past in the production and despatch of natural and organic products and brings an array of varied knowledge to the business. Lisa is known as “speedy” in the warehouse as she processes lots of special orders every day - no gym membership required for Lisa!

Craig Nissen - Graphic Artist

Craig is our super-talented graphic designer and creates all the beautiful imagery you see for EverEscents. Our website, social media, posters, magazine advertisements and even the design of our product packaging! Craig is also a talented photographer and street artist. Craig is the walking encyclopedia in the office and answers almost any question thrown at him (he also makes an amazing home-made hot sauce).